General Updates
06 Dec 2024
The federal government's tax break: What this means for trade

The federal government is passing legislation that includes an HST exemption for eligible alcoholic ...

General Updates
04 Dec 2024
Ontario's top alcoholic beverage trends of 2024

This week we released our Ontario's top alcoholic beverage trends of 2024, our annual summary of bev...

General Updates
25 Nov 2024
Aeroplan real-time redemption now available online

Since launching Aeroplan three years ago, we have continued to make improvements to our Aeroplan loy...

General Updates
19 Nov 2024
Clarification: LCBO ask for updated contact information for vendor ...

As you know, LCBO is working through the early stages of our Future State Modernization (FSM) Progra...

General Updates
06 Nov 2024
Sale of Data Update – Convenience Store Reporting

Recently, we shared an update on our intention to enhance sale of data reporting by breaking out con...

General Updates
01 Nov 2024
2025 Merchandising Travel Invitations

The LCBO Merchandising team is pleased to announce that we will begin to intake travel invitations f...

General Updates
31 Oct 2024
New Licensed grocery stores to start selling beverage alcohol today

As part of the provincial government's modernization of the alcohol marketplace, newly-licensed groc...

General Updates
16 Oct 2024
LCBO Sale of Data - Key Reminder

LCBO would like to take the opportunity to remind trade suppliers and agents in our sale of data pro...

General Updates
27 Sep 2024
SOD Update

Given the recent marketplace expansion to eligible convenience stores, we are excited to announce re...

General Updates
05 Sep 2024
Licensed convenience stores to start selling beverage alcohol today

As part of the provincial government’s plans to expand the alcohol marketplace, licensed convenience...

General Updates
23 Aug 2024
Invitation to Trade: The Great Elsies

We invite you to join us for The Great Elsies......

General Updates
16 Aug 2024
LCBO Distribution Network – New Warehouse Address

In May, we shared that LCBO will be scaling our distribution network to meet the demands of newly-li...

General Updates
16 Aug 2024
Updates to LCBO’s Return Policy

As of September 5, 2024, LCBO will be enforcing its Return Policy and discontinuing our standard pra...

General Updates
14 Aug 2024
For the Good of Ontario: Introducing LCBO’s Impact Report 2023-24

Dear valued Trade Partners, At LCBO, we believe that our greatest contribution to a sustainable and...

General Updates
12 Aug 2024
An update of the expansion of the beverage alcohol marketplace

We’d like to provide an update as we continue to operationalize the provincial government’s expansio...

General Updates
08 Aug 2024
Introducing large-pack beer to select LCBO stores

Starting August 20, 2024, LCBO will sell up to 14 large-pack beer products in 87 LCBO stores — in ad...

General Updates
02 Aug 2024
Update: LCBO Operations

We are pleased to share the following updates:...

General Updates
25 Jul 2024
Attention: Potential Phishing Attempt Impersonating LCBO

We have been alerted about a phishing email campaign attempting to impersonate LCBO Wholesale Operat...

General Updates
25 Jul 2024
An Update on LCBO Operations

As we’ve shared, we are eager to get back to regular operations following the strike that ended on M...

General Updates
21 Jul 2024
An update on returning to regular LCBO operations

As you know, LCBO has reached an agreement with OPSEU, ending the strike as of 12:01 a.m. tomorrow,...

General Updates
15 Jul 2024
RTD and large-pack beer sizes rollout to licensed grocery stores ...

The Government of Ontario has announced that licensed grocery stores will be able to order ready-to-...

General Updates
14 Jul 2024
LCBO statement on store openings and the customer experience

As OPSEU’s strike continues, LCBO is working hard to best serve Ontario. To do this, we are making d...

General Updates
11 Jul 2024
Update on strike and LCBO operations

For seven days, LCBO’s approximately 10,000 OPSEU employees have been on strike. While LCBO continue...

General Updates
05 Jul 2024
LCBO strike: Update for trade partners, suppliers, and agents

Earlier this morning, LCBO issued a statement acknowledging the first strike in the history of our o...

General Updates
05 Jul 2024
LCBO strike: How grocers can place and receive orders

Earlier this morning, LCBO issued a statement acknowledging the first strike in the history of our o...

General Updates
02 Jul 2024
Important guidance for trade, agents, and suppliers ahead of potential ...

We’ve been keeping you updated on the status of labour negotiations between LCBO and the Ontario Pub...

General Updates
24 Jun 2024
In-store visits ahead of the long weekend and potential strike action

As you know, LCBO and the Ontario Public Service Employees Union (OPSEU) have been at the bargaining...

General Updates
24 Jun 2024
Supporting you in the event of an LCBO union strike

LCBO and the Ontario Public Service Employees Union (OPSEU), the union representing approximately 10...

General Updates
19 Jun 2024
LCBO and OPSEU Labour Negotiations Update: Strike deadline

LCBO and the Ontario Public Service Employees Union (OPSEU), the union representing approximately 10...

General Updates
10 Jun 2024
LCBO and OPSEU Labour Negotiations Update

As you may know, collective bargaining is happening between LCBO and the Ontario Public Service Empl...

General Updates
04 Jun 2024
Beverage Alcohol Marketplace Modernization: Trade Webinar Recording

The provincial government has announced further details and timelines on its plans to modernize Onta...

General Updates
24 May 2024
Register to attend: Information session on changes to Ontario’s ...

The provincial government has announced further details and timelines on its plans to modernize Onta...

Spirit of Sustainability
29 Apr 2024
Introducing Spirit of Sustainability’s Good News SoS Quarterly ...

Since Spirit of Sustainability’s inception in 2019, LCBO has been steadfast in its commitment to cre...

Awards and Recognition
25 Apr 2024
George Soleas named RCC’s 2024 Distinguished Canadian Retailer of the ...

Retail Council of Canada (RCC) has recognized the leadership of LCBO President & CEO George Soleas, ...

General Updates
24 Apr 2024
Same-Day Pickup Program Expands Across Ontario

Based on the success of our Same-Day Pickup (SDP) service at select locations, which allows customer...

General Updates
09 Apr 2024
2024-25 Sales Targets for LCBO Products

With the LCBO’s sales objectives and strategic initiatives in mind, we have prepared the annual sale...

General Updates
02 Apr 2024
Vendor Performance Program Update

As communicated on January 15, 2024, a Ready to Ship Confirmation KPI has been introduced....

General Updates
22 Mar 2024
LCBO update regarding pricing obligations

You may have seen media coverage related to LCBO collecting monies owed from some suppliers, in rela...

General Updates
01 Mar 2024
Head Office Sample Deliveries

For LCBO requested/approved samples and document:...

General Updates
01 Mar 2024
2024/25 Sale of Data Program and Renewal, Sale of Data Terms and ...

SOD Program Renewal Current subscriptions are set to expire on March 31....

General Updates
23 Feb 2024
Update: Consolidation of LCBO Merchandising’s Licensee Exclusive ...

We would like to inform you that we are transitioning LCBO Merchandising’s Licensee Exclusive Progra...

General Updates
14 Feb 2024
Update on Controlled Entrances pilot project

Earlier this week, we shared that LCBO planned to launch a controlled entrance pilot in six stores i...

General Updates
05 Feb 2024
LCBO Partners with Accenture on Future State Modernization Program

Goal is to drive organization-wide transformation of platforms, systems, and processes to support be...

General Updates
26 Jan 2024
Update to Pre-mixed Ready To Serve Category Management

Dear valued Trade Partners, In response to the growing needs of both Ready To Drink (RTD) as well a...

General Updates
15 Jan 2024
Guidance on interactions between LCBO and Trade partners

As public servants, LCBO employees are responsible for acting ethically. One item that is of critica...

Quality Assurance Updates
04 Jan 2024
Laboratory Processing Updates

Through its programs and testing services, LCBO's Quality Assurance supports the organization’s goal...

General Updates
15 Dec 2023
LCBO at Vinitaly 2024

The LCBO will be sending representatives to Vinitaly 2024 (April 14-17)....

General Updates
15 Dec 2023
LCBO at Prowein 2024

The LCBO will be sending representatives to Prowein 2024 (March 10-12)....

General Updates
15 Dec 2023
LCBO at Vinexpo Paris 2024

The LCBO will be sending representatives to Vinexpo Paris 2024 (February 12-14)....

General Updates
14 Dec 2023
Trade Update: LCBO statement regarding beverage alcohol marketplace ...

As an agency of the provincial government, LCBO acknowledges today’s provincial announcement on expa...

General Updates
06 Dec 2023
What Ontarians were drinking in 2023

Last year we published our first media release of yearly purchasing trends called ‘What Ontarians we...

General Updates
14 Nov 2023
LCBO Quarterly Update

Last quarter, we introduced the Quarterly Trade Update to provide some high-level insights into the ...

General Updates
07 Nov 2023
For the Good of Ontario: Introducing LCBO’s Impact Report 2022-2023

At LCBO, we know the greatest impact we can have to create a more sustainable and equitable future f...

General Updates
01 Nov 2023
2024 Merchandising Travel

The LCBO Merchandising team is pleased to announce that we will begin to intake for out-of-province ...

General Updates
22 Sep 2023
New online ordering process for licensees and LCOs being introduced in ...

In early 2024, LCBO is launching a new online ordering process for LCBO Convenience Outlets (LCOs) a...

General Updates
15 Sep 2023
Upcoming fulfillment change to Vintages Release Program

I’d like to share an important update regarding an upcoming change regarding the fulfillment of Vint...

General Updates
12 Sep 2023
LCBO INVITES CUSTOMERS TO CHEERS TO 30 YEARS OF FOOD & DRINK

Since 1993, Food & Drink has proudly been a showcase for inspired entertaining, offering readers an ...

General Updates
08 Sep 2023
Status Update: Resuming LCBO Promotional Emails

LCBO’s promotional email program will be resuming next week. ...

General Updates
16 Aug 2023
An important message regarding LCBO’s subscription email provider

The LCBO sends promotional emails, including LCBO Offers, myLCBO newsletter, and Vintages Latest, th...

General Updates
02 Aug 2023
Unplanned Outage Update

Yesterday afternoon we became aware of an unplanned outage affecting our online systems, including L...

General Updates
27 Jul 2023
Updates on our Destination Collections

Since its introduction, our Destination Collection – an enhanced selection of exciting products from...

General Updates
15 Jun 2023
Reminder: supplier’s expectation under LCBO’s Supplier Code of Business ...

Through the Spirit of Sustainability, the LCBO makes strides to improve the way we conduct our busin...

General Updates
09 Jun 2023
Opportunity to highlight brands/products during Black History Month ...

Through LCBO’s social impact platform, the Spirit of Sustainability (SOS), and commitment to enhance...

General Updates
03 May 2023
Deadline extended until May 3 to purchase Trade Day & Elsies Tickets!

We have extended the opportunity to purchase tickets for LCBO’s 2023 Trade Day and Elsie Awards Cere...

General Updates
28 Apr 2023
Last Opportunity to purchase Trade Day & Elsies Tickets!

As a reminder, tickets for LCBO’s 2023 Trade Day and Elsie Awards Ceremony can be purchased HERE by ...

General Updates
21 Apr 2023
Trade Day and Elsie Awards Accessibility Announcement

The LCBO leads by example to ensure inclusive and equitable meeting experiences....

General Updates
14 Apr 2023
Trade Day Guest Speaker Announcement

We are excited to announce that Joe Jackman, founder and CEO of Jackman and Author of The Reinventio...

General Updates
14 Apr 2023
2023-24 Sales Targets for LCBO Products

With the LCBO’s sales objectives and strategic initiatives in mind, we have prepared the annual sale...

General Updates
23 Mar 2023
LCBO & Vintages Events Call for Proposals: P7 – P13 Deadline April 14, ...

We are pleased to announce that we will be accepting consumer event proposals for P7 – P13 FY 23/24....

General Updates
20 Mar 2023
Invitation to Trade Day & Elsies 2023

Our Annual Trade Conference and Elsie Awards Ceremony will be held in person on Tuesday, May 16, 202...

General Updates
28 Feb 2023
Vendor Performance Program - Order Confirmation Compliance

As shared in the past four Trade Days, the LCBO has launched a Vendor Performance Program. ...

General Updates
28 Feb 2023
2023/24 Sale of Data Program and Renewal, Sale of Data Terms and ...

SOD Program Renewal Current subscriptions are set to expire on March 31. ...

General Updates
23 Feb 2023
2023 Merchandising Travel – ProWein Update

Thank you to all who completed the ProWein survey....

General Updates
17 Feb 2023
Update to LCBO Quality Assurance Service Fees

At the LCBO, we are proud to provide Ontarians with a broad selection of internationally and locally...

General Updates
23 Jan 2023
2023 Merchandising Travel – Update

LCBO has now made final travel decisions for 2023 and a decision for each invite will be sent indivi...

General Updates
12 Jan 2023
Update on LCBO Cybersecurity incident and availability of LCBO.com

As previously shared, LCBO has experienced a cybersecurity incident affecting online sales through L...

General Updates
10 Jan 2023
Important update regarding LCBO.com

As you may have seen, the LCBO has released a statement sharing that we are responding to a cybersec...

General Updates
13 Dec 2022
LCBO’s support of customer convenience and choice through on-demand ...

As you know, AGCO issues licences that allow delivery service providers to deliver liquor to custome...

General Updates
30 Nov 2022
2023 LCBO Merchandising Travel

The LCBO Merchandising team is pleased to announce that we will begin to intake travel invitations f...

General Updates
02 Nov 2022
LCBO x Aeroplan Program Update

Please join us to hear an exciting update on the Aeroplan program including results and promotional ...

General Updates
07 Oct 2022
LCBO’s 2023 FTA submission intake period is now LIVE

The LCBO’s annual FTA Program operations are once again launching a new campaign for the intake and ...

General Updates
07 Sep 2022
Ready-To-Drink Assortment Review Update

The annual Ready-To-Drink assortment review for the 2022 season is now complete....

General Updates
11 Aug 2022
Ready-to-Drink Sales Performance Review Update

The annual Ready-to-Drink seasonal performance review starts next week following the close of Perio...

General Updates
04 Aug 2022
LCBO at Cape Wine 2022

The LCBO is sending representatives to Cape Wine 2022 from October 5-7, 2022....

General Updates
04 Jul 2022
LCBO’s Accessibility Standard

As a best-in-class retailer and wholesaler of beverage alcohol, the LCBO is dedicated to providing a...

General Updates
20 Jun 2022
Import Keg Distribution Policy

The LCBO is always looking for opportunities to make doing business easier for our partners and prov...

General Updates
10 Jun 2022
Federal Excise Tax – Upcoming change for 100% Canadian Wine

The Government of Canada is repealing the excise duty exemption for 100% Canadian wine on June 30, 2...

General Updates
08 Jun 2022
LCBO Celebrates 95th Anniversary

I’m very pleased to share that the LCBO is celebrating its 95th anniversary this month....

General Updates
03 Jun 2022
2022-23 sales targets for LCBO products

With the LCBO’s sales objectives and strategic initiatives in mind, we have prepared the annual sale...

General Updates
17 May 2022
Trade Day 2022 Presentations

Please find below the presentations shared by LCBO at Trade Day 2022:...

General Updates
01 May 2022
LCBO Trade Day 2022 Venue Map

A map of the Universal EventSpace venue is available for download here....

General Updates
27 Apr 2022
LCBO Trade Day 2022 Agenda

The LCBO Trade Day 2022 Agenda is available to download here....

General Updates
22 Apr 2022
F23 Revised Promotional Deadlines

Revised Promotional Deadlines...

General Updates
21 Apr 2022
In-Store Tasting Program Re-Start Notice (updated May 2nd, 2022)

It is with great enthusiasm that we announce the restart of our In-store Tasting Program!...

General Updates
21 Apr 2022
Update on the launch of LCBO.com

Earlier this month, we shared that we launched a new LCBO.com, with the goal of creating a best-in-c...

General Updates
11 Apr 2022
Invitation to Trade - LCBO Trade Day & Elsie Awards 2022

Our annual Trade Day Conference and Elsie Awards Ceremony will be held on Tuesday, May 3, 2022....

General Updates
04 Apr 2022
Prowein Meeting Confirmations

Thank you for the interest in LCBO supplier meetings for the Prowein trade conference. ...

General Updates
04 Apr 2022
Launched today: new LCBO.com

We are pleased to share that today we launched a new LCBO.com....

General Updates
25 Mar 2022
Elsie Awards – Dinner Beverage Sponsorship Opportunity

As we look forward to celebrating excellence in the beverage alcohol industry at the 2022 Elsie Awar...

General Updates
15 Mar 2022
Important update: Phase 2 of LCBO’s easing COVID-19 protocols

In February, we shared LCBO’s phased approach to easing COVID-19 protocols in alignment with Ontario...

General Updates
08 Mar 2022
Spirit of Inclusion Initiative: A special thank you & how to get ...

Last year through our Spirit of Sustainability social impact platform, we proudly launched the Spiri...

General Updates
07 Mar 2022
2022 Merchandising Travel – March Update

On 21 October 2021, we communicated our intention to resume travel and attend select trade shows in ...

General Updates
04 Mar 2022
Introducing LCBO’s Product Branding Guidelines

At the LCBO, through Spirit of Sustainability, we are committed to influencing industry standards an...

General Updates
01 Mar 2022
LCBO to donate $50,000 to the Red Cross Ukraine Humanitarian Crisis ...

In response to the crisis in Ukraine, the LCBO will be donating $50,000 to the Red Cross Ukraine Hum...

General Updates
25 Feb 2022
LCBO to remove Russian-produced products in response to attack on ...

Earlier today, the Government of Ontario sought LCBO’s support in opposition to Russian actions agai...

General Updates
10 Feb 2022
2022 Elsie Awards Nomination Information: SoS Good People, Planet & ...

LCBO is pleased to celebrate our trade partners annually. ...

General Updates
04 Feb 2022
An update on head office sample delivery changes beginning February 18th

Earlier this year, we shared our new head office address for regular mail deliveries while noting th...

General Updates
31 Jan 2022
Important information on changes to LCBO Payment Terms

As part of our efforts to create efficiencies and improve our payment and ordering processes, we wil...

General Updates
27 Jan 2022
SAVE THE DATE: LCBO Trade Day and Elsie Awards

We’re excited to share that our annual Trade Day conference and Elsie Award celebration will be held...

General Updates
08 Dec 2021
2022 Merchandising Travel – December Update

On 21 October 2021, the Merchandising team communicated our intention to resume travel and attend se...

Promo Programs Updates
15 Nov 2021
AEROPLAN CUSTOMER LOYALTY PROGRAM LAUNCH

AEROPLAN Customer Loyalty Program Launches TODAY!...

General Updates
09 Nov 2021
Beverage Alcohol Legislative Modernization

The Ontario government has announced that the Liquor Licence and Control Act, 2019 (LLCA) which enab...

Promo Programs Updates
09 Nov 2021
Aeroplan Applications

Apply for Loyalty Program via MPTS...

General Updates
04 Nov 2021
Vintage-- Brunello Special Offer

Vintages is proud to announce that we are planning a special offer featuring the soon-to-be released...

General Updates
25 Oct 2021
Spirit of Sustainability – Moderation Mandate

For nearly 100 years we have been on the frontline of responsible service and consumption. ...

General Updates
21 Oct 2021
2022 Merchandising Travel Update

As public health measures and travel restrictions ease, LCBO Merchandising team will begin to intake...

General Updates
14 Oct 2021
New LCBO Head Office Address effective November 1, 2021

The LCBO is preparing to move to our new head office at 100 Queens Quay East....

General Updates
11 Oct 2021
The Spirit of Inclusion Initiative – How Good Partners can support

Through Spirit of Sustainability, the LCBO is committed to championing equitable representation and ...

General Updates
23 Sep 2021
LCBO’s Vintages Transformation

At the 2021 Trade Day, we gave our Trade partners advance notice of our plans to review how we deliv...

General Updates
20 Sep 2021
New LCBO.com to launch in the new year

We are excited to share that in early 2022, we will be launching the first phase of our ecommerce tr...

General Updates
15 Sep 2021
Spirit of Sustainability: Impact Video + Report

We designed LCBO’s Spirit of Sustainability (SoS) to create a more sustainable future for Ontario by...

General Updates
02 Sep 2021
LCBO recognition of National Day for Truth and Reconciliation

As you may be aware, the federal government recently passed legislation to make September 30, 2021, ...

General Updates
17 Aug 2021
Aeroplan loyalty program coming soon to LCBO

We’re excited to announce a new partnership with Air Canada’s Aeroplan loyalty program. ...

General Updates
27 Jul 2021
Spirit of Sustainability: Good Partner Resources

As you know, LCBO’s social impact platform Spirit of Sustainability (SoS) exists to support the prov...

General Updates
13 Jun 2021
Ratification of LCBO/OPSEU Collective Agreement

Over the past couple of months, negotiations took place between LCBO and OPSEU (Ontario Public Servi...

General Updates
26 May 2021
New NISS Field for New Vendor Set-up

A field has been added to NISS applications on the ‘Product’ tab for Vendor Lead-time....

General Updates
13 May 2021
Trade Day 2021 Presentations

On behalf of the LCBO, thank you for attending the first ever Virtual Trade Day! We hope you enjoyed...

General Updates
15 Apr 2021
Virtual Elsie Awards 2021

Invitation to Trade to the Virtual Elsie Awards 2021....

General Updates
15 Apr 2021
Virtual Trade Day 2021

Invitation to Trade to the 2021 Virtual Trade Day....

General Updates
29 Mar 2021
LCBO Structure Update

The departments that make up what is currently LCBO’s Chief Customer Office play a critical role in ...

General Updates
02 Mar 2021
Sale of Data Subscription Renewal Reminder

The LCBO’s Sale of Data (SOD) program is available to Agents and enables subscribers to electronical...

General Updates
22 Feb 2021
2021 Elsie Awards Nomination Information

The LCBO is pleased to welcome nomination submissions from our Trade Partners for this year’s Elsie ...

General Updates
18 Feb 2021
LCBO Trade Day & Elsie Awards Save the Date

We’re excited to announce that Trade Day and the Elsie Awards are going virtual this year!...

General Updates
12 Feb 2021
Spirit of Sustainability – Good Partner Collaboration

Through Spirit of Sustainability, our social impact platform, the LCBO is committed to championing e...

General Updates
26 Nov 2020
Introducing LCBO’s Revised Supplier Code of Business Conduct

Introducing LCBO’s Revised Supplier Code of Business Conduct...

Covid-19 Updates
18 Jun 2020
Thank you for your collaboration and messages of appreciation

Thanking trade members for their collaboration and messages of appreciation during COVID-19....

Covid-19 Updates
25 Mar 2020
Important Business Process Updates

Below please find some important updates on our business processes relating to... ...

General Updates
06 Nov 2019
Quality Assurance - Spirit of Sustainability Nov 2019 | LCBO

Back in April, at Trade Dat, we introduced you to LCBO's new social impact platform - Spirit of Sust...