Reminder: supplier’s expectation under LCBO’s Supplier Code of Business Conduct

Through the Spirit of Sustainability, the LCBO makes strides to improve the way we conduct our business, set more inclusive social and environmental standards for our partners, and create more meaningful community impact.

We continue to lead with respect to the ethical, social and environmental practices of the beverage alcohol industry, and to drive and support meaningful change in our business, for our partners, and ultimately for our consumers and the diverse communities in which they live.

In 2020, we introduced the updated Supplier Code of Business Conduct (the “supplier code”) and would like to remind suppliers of the expectations under the Supplier Code. As part of our Good Partnerships commitment, the Supplier Code reflects our commitment to improve the social and environmental sustainability of Ontario and the alcohol industry by setting standards and leading by example.

We would like to remind suppliers that LCBO’s Supplier Code holds suppliers accountable to best practice standards regarding, among other things, the environment, ethical business conduct, and diversity and human rights. It aims to provide partners with a clear understanding of your responsibilities, as well as the consequences for violations of the Supplier Code. There is a clear process for classifying and dealing with violations that put the LCBO at risk, which is highlighted in the Supplier Code, including LCBO’s ability to conduct third-party audits and suspend its relationship with suppliers during an investigation.

This Supplier Code sets out the LCBO’s expectations of every supplier who wishes to establish and maintain a business relationship with us. We expect our suppliers to act in an ethical manner, be guided by the LCBO’s core values and comply with the spirit and the intent of this Supplier Code.

In alignment with Spirit of Sustainability, our Supplier Code ensures that we will not compromise on our commitment to creating a more sustainable industry and will only work with suppliers dedicated to doing the same. As our partners, you are responsible for adhering to our updated Supplier Code, educating your employees, agents, partners and subcontractors who provide goods and/or services to the LCBO on the changes, and reporting violations to the LCBO if and when they arise.

If you have any questions, please reach out to your Category Manager or the Sustainability team. They are happy to answer any questions you may have. Thank you in advance for your collaboration.