Thank you to those who joined LCBO Gateway training for LCBO alcohol vendors/suppliers and their agents earlier today.
For those who were unable to log in, it may have been due to capacity limits for attendees logging in to the session. We appreciate your patience and understanding. While the recording is available below, should you wish to join a secondary session, we welcome you to join on **Monday, March 9 at 2:00 p.m - 3:00 p.m. ET - **Join the meeting now.
As a reminder, this is not training required by all suppliers – please only encourage those in your organization who will be LCBO Gateway active users to attend. This training is not relevant for wholesale customers.
Resources and support:
The following LCBO Gateway page is now available and provides all the resources you need to ensure to smooth transition:
• Webinar recording from March 6, 2026
• LCBO Gateway reference guide
• Multifactor authentication (MFA) reference guide & FAQs. As a reminder, active users of existing systems will receive an invite to complete MFA on March 16.
• LCBO Gateway FAQs - these will be updated based on questions we receive, so check back regularly.
• LCBO Gateway terms and conditions.
Reminders:
• As a reminder, vendors requiring access should complete the Access Request Form by March 13.
• Active users of existing systems will receive an invitation to complete MFA prior to April 1. and links to LCBO Gateway on April 1. New users identified in the Access Request Form will receive MFA invitations and links to LCBO Gateway in the weeks following April 1.
• If you have access questions or require multi-factor authentication support once you receive an invite, the LCBO Gateway team is here to help. Please contact LCBOgateway@lcbo.com. You can request support through LCBO Gateway after go live.