Effective immediately, LCBO-arranged transportation for domestic orders (standard and VSO) will be initiated only once the Advance Shipping Notice (ASN) has been submitted by the supplier. Previously, this planning was triggered by the PO creation.
To ensure timely pickups and deliveries, please post the ASN as soon as possible following PO acknowledgement and confirmation.
For import (including import VSO) orders, the ASN should continue to be submitted only once the order is picked, packed, and ready to ship. Transportation planning for these orders continues to begin only once the ASN has been submitted, with no changes to the current process.
If pickup delays occur after the ASN has been submitted, please contact traffic@lcbo.com.
Important reminders:
• An ASN is required for all orders, including orders delivered to LCBO retail stores and wholesale customers. For wholesale (drop ship) orders, an ASN must be submitted no later than 24 hours prior to the scheduled ship date
• Once submitted, an ASN cannot be changed, reversed, or deleted
• Failure to submit an ASN may result in transportation delays, payment impacts, order cancellations, vendor performance impacts, or non-compliance fees, depending on the PO type.