Overview
The overview section includes information regarding introduction sessions for grocery and convenience, the policy and procedures manual and an FAQ.
Ordering
The ordering section includes information regarding GMS, our product catalogue and tender type policy and application.
Delivery & Pick up
The delivery and pick up section includes information regarding LCBO delivery fees, in-store pick up for convenience stores, The Beer Store pick up fact sheet for convenience stores and the distribution centre authorization policy.
Selling
The selling section includes information regarding minimum retail pricing and promotional posters for convenience stores.
Returns & Claims
The returns and claims section includes information regarding the wholesale claims portal, product quality complaint form, Ontario deposit return program and claims fact sheet.
FAQ
The following document provides frequently asked questions by convenience stores and grocery stores interested in selling beverage alcohol, or stores who are newly licensed to sell beverage alcohol.