Accounts Payable Customer Service
Effective March 1, 2010, the LCBO launched its new Accounts Payable email address firstname.lastname@example.org for its suppliers and agents. This email address is to be used to address payment discrepancies only. All other queries should be directed to the appropriate LCBO department / division by referring to the Who to Contact page of the Accounts Payable section of this website.
Our goal is to allow our suppliers and agents to be self-reliant in obtaining information and answers to their questions, anytime of the day. All suppliers must apply for access to iSupplier, a self-service application that allows you to view your payment information online 24-7.
If you still have questions, please email email@example.com. Please ensure you include your vendor name, vendor #, purchase order #, invoice #, payment #, payment amount, payment date, and all necessary information to allow us to assist you. Please allow 24 hours for a response.